FAQs

FAQs

Frequently Asked Questions

We understand that choosing the right home care provider is an important decision. Our FAQ section is designed to address your questions about our services, caregivers, and care options, helping you feel confident and informed.

LG Infinite Care offers a wide range of services, including personal care (showering, bathing, dressing), meal preparation, transfer assistance, laundry, light housekeeping, medication reminders, companionship, grocery shopping, errands, escort to appointments, and assistance with exercise and ambulation.

We work closely with each client, their family, social workers, and primary care physicians to develop personalized care plans that address individual needs, preferences, and circumstances.

Yes, all our caregivers are carefully selected, screened, background checked, and reference checked. They are experienced, insured, bonded, and drug-tested to ensure quality care.

We provide services throughout Windsor, Hartford, and neighboring counties. Whether clients are at home, in an apartment, or in a senior residence, we can meet their care needs.

Our caregivers are supervised by our administrative staff, ensuring they meet our standards for care. We prioritize ongoing training and professional development to maintain high-quality service.

Yes, we offer 24-hour care services tailored to clients' needs. Whether they require a few hours a week or full-time assistance, we can accommodate their schedule.

At LG Infinite Care, we handle all caregiver responsibilities, including taxes, benefits, scheduling, and workers' compensation, ensuring a seamless and worry-free experience for our clients.

We offer competitive rates for our services, and our staff can discuss payment options and insurance coverage during the initial consultation.

Yes, we provide escort services to appointments, ensuring clients have safe and reliable transportation while receiving the assistance they need.

We make every effort to match each client with the best-suited caregiver based on their needs, preferences, and personalities, promoting a positive and trusting relationship.